Shipping Policy
At Urban Nest, we strive to deliver your orders in a timely and secure manner. This Shipping Policy explains our shipping procedures, estimated delivery times, and other related information.
1. Order Processing
- Orders are processed within [insert timeframe, e.g., 1-2 business days] after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods and Costs
- We offer a range of shipping options, including standard and express delivery, based on your location.
- Shipping costs are calculated at checkout and depend on the destination, shipping method, and order weight.
3. Estimated Delivery Times
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Domestic Orders: [3-7 business days].
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International Orders: [7-14 business days].
- Please note that delivery times may vary depending on the destination and carrier.
4. Tracking Your Order
- Once your order is shipped, we will provide a tracking number via email so you can monitor its progress.
- If you encounter any issues with tracking, please contact us at handchoices@gmail.com.
5. Shipping Restrictions
- We currently ship to [list applicable regions/countries].
- Some items may be subject to shipping restrictions due to local laws or customs regulations.
6. Customs, Duties, and Taxes
- International orders may be subject to customs duties, taxes, or import fees imposed by your country.
- These additional charges are the responsibility of the customer and are not included in our prices or shipping fees.
7. Delayed or Lost Packages
- While we work hard to ensure timely delivery, delays can occur due to unforeseen circumstances like weather, customs, or carrier issues.
- If your package is delayed or lost, please contact us at maazwarraich92@gmail.com, and we will assist in resolving the issue.
8. Undeliverable Packages
- If a package is returned to us due to an incorrect address or failure to collect, additional shipping charges may apply to reship the order.
